The technical details for connecting to our NBN service are:


We support an MTU (maximum transmission unit) of 1480 - 1500 bytes.

Protocol/Encapsulation and Authentication

Irrespective of your technology type (FTTC, FTTP, FTTN, FTTB, FW, etc) the authentication and encapsulation method we use is PPPoE (Point-to-Point Protocol over Ethernet) with a username and password.

Your username and password will be provided to you during your ordering process.

IP Address

Your IP address will be provided to you automatically when connecting with PPPoE. The IP address you have been assigned is static and does not change.

IPv6 Address

Coming soon


IP Telco does not require a VLAN tag for any new NBN services, but may provide one if requested. Some residential grade services (not covered here) may still require a VLAN tag.